The College ICT department provides the following services for students:

Helpdesk

You can contact the ICT Team by email on it-support@lmh.ox.ac.uk. They will reply as soon as they can during office working hours: Monday to Friday from 9am to 12.30pm and 1.30pm to 4pm.  They can help with any of the services provided by the College and most of the University provided services. 

Student shared computers

The College normally provides computers for any member of the college to use in the library; you will find two computer areas in the library, both on the ground floor.  To log on to the College computers you will need to use your SSO username and password.

Printing

There are three printers that any member of the College can use; two are in the Library computer rooms and one is in the Porters' Lodge. Printing is charged at 4p per page for black and white printing and 10p per page for colour. Every student has an annual printing allowance (£6 for undergraduates and £12 for graduates); once you have used up your allowance you can continue printing until you reach the negative account limit of £50. Negative printing balances will be charged to your battels termly.

You can print from one of the student shared computers in the Library or by using the web printing service at print.lmh.ox.ac.uk.

The printers use a shared printing queue: send your document to the queue (for web print there are separate queues for single-sided or colour printing) and then go to your chosen printer and use your University card to tap on the card reader (you may need to tap twice if the printer is in low power mode) and release your stored document.

The printer in the Porters' Lodge and the larger Library printer can also photocopy or scan documents. Copying is charged at the same rate as printing, and scanning is free.

See our full Printing Guide to find out more about the College's printing services.

University IT Services

The University IT Services department provides additional services including email, free or reduced price software (Office 365, Sophos Antivirus and more), E-learning platforms (Canvas), vpn, on-line IT courses, and the hardware breakdown service. You can visit http:\\help.it.ox.ac.uk to find out about the services and support provided by University IT Services.

Free Software. Through your University email account you have access to a free download of Microsoft Office 365 that can be installed on up to 5 personal devices: https://help.it.ox.ac.uk/office-365-download. Information on free software provided by the University can be found here: https://help.it.ox.ac.uk/get-software.

What to bring:  Find out what tech you’ll need at Oxford: https://www.it.ox.ac.uk/what-to-bring