Getting In Contact
The Lodge is staffed 24/7 by a friendly team of people. They can help you with emergencies, keys, post, directions, key contacts and more. Please do not hesitate to ask.
You can contact the Lodge in a number of different ways: you should all have a keyring containing the contact details for the Lodge and other teams. If you do not have one drop in and see us.
Additional wellness information can be found on your room keyrings.
Email: email@example.com, Tel: 01865 274300
Keys and Fobs
You must keep your keys and fob with you at all times. Your room should be locked when you are not inside. If you lose your keys or lock yourself out you will be asked to identify yourself in some way in order for us to establish that we are providing access to the correct person/room. There is also a charge for a lost key or fob. Do not under any circumstances loan your key or fob to anyone else. Please try to remember your room number.
The Lodge is staffed 24 hours a day every day of the week. This should be your first contact in any emergency. If you have called an ambulance – please let the Lodge know immediately so that we can meet it at the gates and escort the first responders to your location. All lodge staff are first aid trained. We also have a small selection of items to deal with minor cuts an bruises.
Tel: 01865 274300, Email: firstname.lastname@example.org
Fire is a serious potentially life-threatening matter, we all have a responsibility for the safety of the community. You actions or carelessness could put others at risk.
Fire alarms are very sensitive and can be triggered by deodorant or hairspray, hair dryers or even steam from the shower. Keep your pod door closed while you are showering, and avoid using aerosols near the smoke detectors. Keep all fire doors close and do not leave a cooker unattended. Fire alarms will be tested on Monday afternoons, and will sound for 10 to 20 seconds. Outside of this - if the fire alarm is triggered – you must evacuate through the nearest safe fire exit.
The Lodge will respond and will not silence the alarm until they are certain that there is no danger. Do not re-enter the building until the Porter or the Fire Brigade tell you it is safe to do so.
We always have an overwhelming number of deliveries from Amazon and other companies at the beginning of term. This means a huge number of individual visits to the Lodge to collect items. If you need to order things from Amazon please do this before you arrive at LMH and bring them with you. During term time – instead of placing daily orders for things you need – try to save them up and place one order so that you can collect the items on one visit to the Lodge. Consider placing joint orders with others in your household so that things arrive in one box for one person, rather than six items for six individuals.
When collecting items from the Lodge – you MUST bring your University Card. The policy is to ask everyone for their card. Your University Card sometimes referred to as Bodcard are your form of ID should be with you at all times.
All bikes in college must display a numbered bike tag collected from the Lodge. Bikes must not be left leaning against walls or railings, and must be locked in a bike shed. Bikes found outside of these locations will be removed without further warning and potentially clamped.