What we do
Our Housekeeping staff, known as Scouts, will undertake the general cleaning of rooms and communal areas - they will access your room at least weekly to do this, and will collect rubbish daily. However, students are responsible for making their own beds, doing their own washing-up and keeping their rooms neat and tidy.
Our Maintenance team are on hand to deal with any issues, from damaged furniture to broken heating systems. The best way to report any problem is to email firstname.lastname@example.org (please note emails must be sent from an @lmh email address). Report issues as soon as you can, and remember to include your room number and be as clear as you can about the specific problem.
LMH has four laundry rooms on site in Kathleen Lea, Talbot, Old Old Hall and the Clore Graduate Centre. You can top-up credit and check which machines are in use at https://www.circuit.co.uk/. To use the laundries you will need to purchase a card from the machine in Kathleen Lea laundry room, register it online and activate it at top-up point in Kathleen Lea. You will find details on posters in the laundry rooms about how to contact Circuit Laundry directly to report and issues with the machines.